Shipping Policy

We offer fast and reliable delivery across the UAE and international shipping at the customer's expense.

Domestic Shipping (UAE)

• Same-day delivery is available in Dubai.
• Orders to other emirates are delivered on the same or the next day.
• Free shipping is available for orders above 1,000 AED across the UAE.

International Shipping

• We ship to all international destinations.
• Shipping costs and delivery times are calculated individually based on location.
• Customers are responsible for all international shipping fees, customs duties, and taxes.

Order Tracking

• After placing an order, our manager will personally contact you to confirm the details.
• We stay in touch throughout the entire delivery process to keep you updated.

Store Pickup

• You can pick up your order from our store at:
  08 G-12 - Business Bay - Bay Square - Dubai.
• Pickup requires prior confirmation to ensure your order is ready.

For any shipping-related inquiries, feel free to contact us at indo@guitarstore.ae or Whatsapp +971 58 533 0104.