All sales are final.

Products that are in good working condition and free from manufacturing defects are not eligible for return or exchange, including cases where the customer changes their mind or the product does not meet their personal preferences.

We therefore encourage customers to carefully inspect and test the product before completing their purchase.

If a product has a confirmed manufacturing defect or does not conform to the agreed specifications, it will be handled in accordance with applicable UAE Consumer Protection Law and its Executive Regulations. Depending on the circumstances and applicable legal requirements, this may include repair, replacement, or refund.

Nothing in this policy limits the consumer rights provided under applicable UAE law.